Updated: Sep 2017

Windows Users

 

Required Software:

• Operating System: Microsoft® Windows® XP (32 bit) or higher
• Browser: Internet Explorer 9.0 and above, Mozilla Firefox 41 and above, Google Chrome 43 and above, Safari 8 and above. (Javascript and cookies must be enabled.)
• Up-to-date Flash Player and Java are required for some content.

 

Recommended Hardware:

• Processor: 2.33GHz or faster x86-compatible processor, or Intel® AtomTM 1.6GHz or faster
• processor for netbooks
• Memory: 128MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics
• memory
• Monitor: Support for 1024 x 768 pixel resolution (minimum) and 16-bit color; 1280x800 or higher recommended
• Audio: Sound card and speakers or headphones
• Internet Connection: A high-speed Internet connection such as DSL or Cable Modem is highly recommended

NOTE: We do not support Internet Explorer 11 (IE 11) when used with Windows 10. Please use the default Windows 10 browser, Edge.

Mac Users

 

Required Software:

• Operating System: Mac OS X v10.6 or higher.
• Browser: Mozilla Firefox 41 and above, Google Chrome 43 and above, Safari 8 and above. (Javascript and cookies must be enabled.)
• Up-to-date Flash Player and Java are required for some content.

 

Recommended Hardware:

• Processor: Intel CoreTM Duo 1.33GHz or faster processor
• Memory: 256MB of RAM; 128MB of graphics memory
• Monitor: Support for 1024 x 768 pixel resolution (minimum) ; 1280x800 or higher recommended
• Internet Connection: A high-speed Internet connection such as DSL or Cable Modem is highly recommended 

 

Technical Support

 

Technical support is provided to active NROC Members. A Knowledge Base is provided that will answer most technical issues and a ticket system is available for additional support.

 

Technical support will only apply to issues involving the NROC Library and does not include support for hardware, network, operating system or computer issues related to the member’s CMS/LMS.