We have provided a series of video tutorials (click on the NROC English tab) to help you understand how to use the NROC English course with your students. Additionally, there is an extensive PDF instructor's guide built into the course in your LMS in the "Instructor Resources" section.
Registering Your Course
Before you can begin using your course, you need to register it with the NROC Course Manager. You can view the video embedded in the course or you can read the instructions here.
NROC English Community
We recommend that all instructors join the NROC English group at the NROC Community so they have access to all updates and notices about the English course.
The NROC Community is a user community of teachers and administrators who want to learn, share ideas, help each other, and work together to improve educational opportunities for everyone. We encourage all members to actively participate and support each other through posts in the Community.
Technical Support Issues
If you are experiencing a technical problem with your NROC English course, the first step is to contact your LMS Administrator. In most cases, they can resolve the problem. If they are unable to resolve it, they have the ability to submit a support ticket to NROC.
Support tickets are normally responded to within one business day.
Our NROC Implementation Team has bi-weekly Office Hours to answer questions or provide just-in-time support to our member institutions. All teachers are encourage to drop in to ask their questions and get personalized assistance.
Have a question about NROC English? You can look up answers in our Help Center 24 hours a day and find answers to our most frequently asked questions, as well as other valuable resources.